Customer Services Officer

Salary details: £ - £

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.

We are seeking an enthusiastic and reliable person to join our Revenues Customer Services  team to assist with the Revenues and Benefits administration and front line duties. 

The duties of the post include assisting customers with their enquiries both face to face and over the telephone, plus electronic enquiries in relation to Housing Benefits, Council Tax Support, Council Tax and Business Rates billing, Electoral Registration and Home Options and Housing Solutions enquiries. You will also provide reception and telephony services as part of the Council’s main reception and switchboard team. 

Applicants need to have good communication and numeracy skills and be able to work to a high degree of accuracy. The ability to work under pressure both on your own and as part of a busy team is essential. 

This post requires the use of a number of the Council’s computerised systems so excellent IT skills are essential.

 In addition, we can offer: 

• Flexible Working Hours
• Pension Scheme
• Free on-site parking
• Personal and professional development opportunities
• Opportunities to make a difference 

To apply, please visit Amber Valley Borough Council’s website at: www.ambervalley.gov.uk/jobs 

CVs are not accepted.

Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council.  Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.