Business Services Assistant

Salary details: £ - £

Are you ready to play a key role in supporting vital passenger transport services?

We are looking for an organised and dedicated individual to join our team as a Business Services Assistant within Derbyshire County Council’s Commissioning and Contracts team. If you’re passionate about delivering high-quality administrative support in a fast-paced environment, we’d love to hear from you!

About the Role

As a Business Services Assistant, you will provide vital administrative support to the Compliance Officers within the Commissioning and Contracts Team. You’ll work closely with transport operators and internal colleagues to collect and manage key compliance information, ensuring our contracted services meet the Council’s standards.

Your work will help maintain high-quality, safe transport for children and vulnerable adults across Derbyshire.

Key Responsibilities

• Provide daily administrative support to the Compliance Officers, ensuring accurate and timely information flow.
• Liaise with transport operators to request and verify compliance documentation, including DBS certificates, ID badges and training records.
• Manage and update large databases and records to ensure all contractor and driver details are current and compliant.
• Respond promptly and professionally to queries from contractors and internal teams.
• Support in monitoring contract performance and escalate concerns where appropriate.

What We’re Looking For

• Experience in an administrative or compliance-related role, ideally within a busy, customer-focused environment.
• Excellent organisational and time management skills with the ability to handle large volumes of data accurately.
• Strong communication skills and confidence in dealing with external contractors and stakeholders.
• Proficiency in Microsoft Office applications and experience working with databases or record management systems.
• Understanding of confidentiality, data protection, and information governance requirements.

Why Join Us?

This is an excellent opportunity to be part of a friendly and professional team supporting essential public transport services. We offer:

• A supportive and collaborative working environment.
• Professional development and career progression opportunities.
• A role that genuinely impacts the lives of children, families, and adults across Derbyshire.

How to Apply:

If this sounds like the role for you, please submit your application via our recruitment portal or contact Renata Hale, Commissioning and Contracts Manager at renata.hale@derbyshire.gov.uk for more information.

We look forward hearing from you!

Provisional Interview Date: Week commencing Monday 17^th November 2025

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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We are accepting CVs for this position so it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV.

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.