Previous job
14Days left
Deputy Customer Experience Manager
- Location
- Chesterfield Borough Council, 1435 (theatre and museum) and the Winding Wheel Theatre
- Reference
- JOB/26/01504
- Salary details
- £32,061 per year
- Job term
- Full Time
- Appointment type
- Permanent
- Hours
- 37 hours per week
- Closing Date
- 31 May 2026
PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.
Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.
Chesterfield Borough Council is seeking a deputy customer experience manager to join our cultural venues team to launch our new theatre and museum venue, 1435.
Your responsibilities will include managing the front of house, and the bars and catering business for the cultural venues and delivering a superb customer experience for all visitors. This include managing the assistant managers, customer assistants, venues assistants, and supervising volunteers.
The successful candidate will ensure that all secondary sales income including bar, catering, retail and merchandise is maximised. You will ensure the efficient management of all bar and catering operations. You will have proven knowledge and experience in staff management and hospitality and have worked in entertainment venues. You will be a personal license holder and hold relevant qualifications in food hygiene and first aid.
As an employee of Chesterfield Borough Council, you will have access to a variety of employee benefits including competitive leave entitlement, the local government pension scheme and access to a range of staff discounts and flexible benefits schemes.
If you would like an informal chat about the role before applying, please contact Anthony Radford, Cultural Services Manager, at anthony.radford@chesterfield.gov.uk.
How to apply
CVs are not accepted for this vacancy, please download and complete the application form below and return it by email to hrjobs@chesterfield.gov.uk. Your application must be received no later than the closing date shown below.
See our guide to applying for tips on how to complete your application form and for details of other ways to apply.
Closing date: 31 May 2026
Provisional interview date: 18 June 2026
Job application form
If our documents are not accessible to you, you can request a different format here.
Chesterfield Borough Council Job Application Form
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Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.
Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.