Business Relationship Manager

Salary details: £ - £

Are you an experienced and customer-focused professional who can develop and deliver digitally enabled business change strategies across a range of services?

Do you have excellent communication, influencing and stakeholder management skills?

Do you have a comprehensive knowledge and understanding of the operation of local government services and their digital needs?

 If so, we have an exciting opportunity for you to join our Digital Business Engagement team as a Business Relationship Manager.

This Business Relationship Manager position is a key role that acts as a strategic interface between Digital Services and the Adult Social Care & Health Department at Derbyshire County Council. This role is essential in ensuring that the Digital Strategy aligns seamlessly with the business objectives of the Adult Social Care and Health Department and that technology solutions effectively support and drive business success.

As a Business Relationship Manager, you will be the Digital Service's representative in the business, where you will be expected to build trusting relationships with the staff and senior leadership in those areas, learn and understand their business operation and needs, and advise and guide them in a strategic direction for delivery of Digital based business solutions. This will include:

• Collaborate with Digital Services teams to ensure the delivery of technology solutions that meet business requirements and are delivered on time and within budget.
• Drive the adoption of new technologies and continuous improvement of digital services to enhance business performance.
• Oversee IT and digital projects from conception to completion, ensuring alignment with business goals and stakeholder satisfaction.
• Act as a bridge between Digital Services and the business, ensuring clear communication and regular reporting on project status, performance, and alignment with business objectives.
• Identify and mitigate risks associated with digital services and projects, ensuring compliance with relevant laws, regulations, and organisational policies.
• Participate in budget planning for projects and monitor expenditure to ensure cost-effectiveness.
• Lead change management initiatives related to Digital Services, ensuring smooth transition and minimal impact on business operations.
• Manage relationships with external vendors and partners to ensure quality service delivery and value for money.
• Responsibility for the development of ‘Product Roadmaps’ to ensure that they are aligned to the council’s digital architectural principles and to inform future resource allocation and demand management activities.
• Champion opportunities for innovation and developing a digital culture across the organisation

Support & Benefits:

• Generous Annual Leave Scheme (34 days): Ensuring a healthy work-life balance.
• Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.
• Local Government Pension Scheme: Providing financial security.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options.
• Our Derbyshire Rewards: a package of benefits and discounts.
• & much more

Provisional Interview Date: 30 July 2025

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.