18Days left

Customer Services Advisor

Salary details: £ - £

Location
Derbyshire Dales District Council, Matlock
Reference
JOB/25/02781
Salary details
Grade 4 (SCP 4-6) - £25,185 - £25,989 (per annum pro rata)
Job term
Part Time
Appointment type
Fixed Term for up to 1 year from appointment
Hours
22 hours and 12 minutes per week
Closing Date
28 September 2025

Temporary Part Time - Hours of work are 22.2 hours per week

Working days Monday, Tuesday and Wednesday 

We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team.   

Candidates should be passionate about delivering excellent service to our customers.  The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing. 

The post is based in the Business Support Team within the Corporate and Customer Services Department.  The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers on Reception or providing information on our services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. 

Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification. 

To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We’re looking for people who can work as a team, find better ways of doing things and take pride in getting it right. 

For further information please contact Karen Brough (Mon-Tues) (tel no:01629 761278 or email karen.brough@derbyshiredales.gov.uk) or Victoria Taylor tel no: 01629 761137 or email victoria.taylor@derbyshiredales.gov.uk)

If you are unable to open and print the application form, please contact Human Resources by email human.resources@derbyshiredales.gov.uk for an application form

 

 

Closing date: Midnight Sunday 28th September

Provisional Interview Date: Monday 13th October

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.