Business Services Assistant

Salary details: £ - £

The Public Transport Team is looking for an enthusiastic, customer focussed person to join the team to provide administrative support.

The post is part time (two days per week, working on Thursday and Fridays) with hybrid working.

You will be required to perform a variety of duties which includes; responding to enquiries from members of the public via e-mail and telephone, processing of orders and invoices, providing plans of utilities infrastructure.

You will also be required to provide other administrative support as required, including organising and taking notes at meetings, compiling simple spreadsheets and covering tasks for colleagues as required.

You will support with the implementation of service improvements and excellent customer care, and work within a team to contribute and achieve required performance targets.

The successful applicant must be numerate, flexible, possess good interpersonal skills, and able to organise and prioritise their own workload to meet strict deadlines.  Attention to detail and accuracy are essential requirements of the post. The post holder should have excellent communication skills, and a working knowledge of Microsoft packages.

The ability to speak fluent English in order to be able to communicate fully in the role with clients/the public is required.

Please note: This position will transfer to, and be employed by the East Midlands Combined County Authority (EMCCA) by the end of March 2026. This role will be part of the TUPE process, and the successful applicant will be involved in the consultation procedures with EMCCA’s HR representatives.

If you would like to know more about this opportunity, please contact Paulette Walters on 01629 533301, or paulette.walters@derbyshire.gov.uk   

Provisional Interview Date: Week Commencing 24 November 2025    

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

PLACE1

We are accepting CVs for this position so it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV.

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.