Management Information Officer (Data Management)

Salary details: £ - £

The Education Data Hub is recruiting to a permanent position within the Data Management for Schools Team. This is an exciting opportunity to play a key role in the delivery and development of our successful Data Management traded service, supporting schools, academies and Multi Academy Trusts (MATs) to maximise the value of their Management Information Systems (MIS) and data.

Working primarily with Arbor, you will provide specialist advice, support and guidance to a diverse customer base. Acting as a trusted advisor to schools, MATs and Children's Services colleagues, you will help customers make effective use of their MIS, improve data management practices and ensure they have access to accurate and meaningful information.

Key Responsibilities

• Lead the delivery, development and continuous improvement of the Data Management traded service, ensuring it meets customer needs and delivers excellent customer service.
• Manage and develop the MIS Support Service for schools, providing high-quality support while building and maintaining strong customer relationships.
• Design and implement support services for Multi Academy Trusts (MATs), working closely with stakeholders to shape and develop future service provision.
• Provide specialist advice, guidance and troubleshooting on complex Arbor MIS modules and functionality.
• Support schools and MATs with data management, reporting, statutory returns and best-practice use of MIS platforms.
• Lead and contribute to projects, service improvements and system developments across the Education Data Hub.
• Develop and maintain service standards, procedures and documentation to ensure consistent, high-quality service delivery.
• Promote Education Data Hub services through training events, conferences, networking opportunities and customer engagement activities.

About You

The role requires a methodical and organised approach, with the ability to manage multiple priorities, maintain accurate records and deliver to competing deadlines. Strong communication and customer service skills are essential, along with the ability to build positive working relationships with schools, MATs, suppliers and internal stakeholders.

Experience of working with a school Management Information System, particularly Arbor, is highly desirable.

The Education Data Hub is an award-winning, customer-focused traded service that brings together Data Protection, Cyber Security, Online Safety, IT for Schools and Data Management services for all educational settings. The team is committed to making a meaningful difference, and this role offers the chance to be part of that.

Provisional Interview Date: 9 September 20206

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be subject to service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.