Management Information Assistant

Salary details: £ - £

Management Information Assistant - Data Management (Arbor MIS helpdesk)

 Grade 8 Permanent Post  Full Time. Flexible working – Working from home, The Quad, Chesterfield and County Hall, Matlock.

 Education Data Hub is recruiting to a permanent post within the Data Management Team.  This role offers an exciting opportunity to contribute to the delivery of high-quality Arbor Support for schools and multi-academy trusts (MATs) across the country.

In this role, you will support schools and academies in their use of the Arbor, including inputting and maintaining pupil and staff data, extracting reports and utilising a range of system modules. You will also assist Management Information Officers in delivering training to school staff, as well as creating guidance documents and newsletters.

The post also includes a range of administrative responsibilities to support the Data Management service.  These include updating Services for Schools (S4S), creating contracts, maintaining the customer database, monitoring checkouts on S4S, and publishing communications  to schools.  You will also provide general support for the service, Team Leader, and Team Manager. 

 You may also be required to manage small projects or take ownership of specific elements of the service; so therefore, the ability to work independently, prioritise effectively, and maintain attention to detail is essential.  There may be opportunities to support other management information systems in the future.

Our service consistently receives excellent feedback from our customers, largely due to our strong knowledge and understanding of how schools operate and the challenges they face. Experience of working within an education setting, or a good understanding of this environment would therefore be beneficial.

We are looking for a highly organised individual with a genuine thirst for knowledge and a commitment to continuous improvement.  As a customer-focussed traded service, we value enthusiasm, initiative and proactive problems-solving to ensure we continue to deliver excellent customer experiences.

For further information regarding this post please contact Gill Claxton by email in the first instance on Gill.Claxton@Derbyshire.gov.uk to arrange a phone call.

 Provisional Interview Date weeks commencing 13th and 20th July 2026 

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.