Business Services Assistant

Salary details: £ - £

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

What you’ll be doing

• Supporting calls and reception service
• Supporting Adult Social Care Teams
• Processing Referrals and Safeguarding’s
• Supporting with financial and general admin tasks

What we’re looking for:

• Strong organisational skills and ability to prioritise.
• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Excellent IT skills (including Microsoft 365 suite) and confidence learning new systems
• Ability to work as collaboratively, willingness to learn and adapt to change
• Experience of working in a busy office environment.
• Clear communication skills – written and verbal
• Ability to interpret information and analyse data.
• Have an understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Paid travel expenses for work related travel
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

Due to this post having administrative privileges within the Councils IT systems, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

If you would like to know more about Derbyshire County Council please click here.

Provisional interview date: Week commencing 16^th November 2026

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.