Business Services Assistant

Salary details: £ - £

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support to the Virtual School Team.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and requires the ability to work as part of a team to meet deadlines.

What does a Business Services Assistant in the Virtual School Team do?

• You will become the key contact for the Virtual School Helpline and designated Mailbox to support Schools, Foster Carers and Social Workers.  Ensuring you provide an adaptable and professional approach when handling calls and correspondence.
• You will be responsible for the complete administration and bookings for Designated Teacher (DT’s) Network events, requiring liaison and communication with Schools and DT’s.
• You will have experience in using a variety of systems and work closely with the Personal Education Plan (PEP) Administrator for data entry tasks, data maintenance and integrity, along with supporting the Project Leader on a variety of exciting projects. 

• You will support with purchasing goods and/or services for the service using DCC’s online purchase order requisition form to obtain relevant authorisation to enable orders to be raised in line with Financial Regulations. 
• You will liaise with finance thematic team colleagues to ensure orders are placed and invoices are processed and paid all in a timely manner.
• You will undertake a full induction with continued training and support to enable you to undertake the position. 

Working arrangements in the Virtual School Team

The team is based at County Hall, Matlock.  DE4 3AG.

This is a hybrid role and may require you to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. 

Our normal working hours are between 9am-5pm Monday to Friday. 

Flexible working is available from 7am and flexibility can be considered with prior agreement.

What we expect from our applicants:

• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Confident in using ICT and bespoke systems.
• Willingness to learn and adapt to our service changes.
• Ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent organisational skills and ability to prioritise and work to deadlines.
• Ability to interpret information and analyse data.
• Be able to assist and support with streamlining processes.
• Have an understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

If you would like to know more about Derbyshire County Council please click here.

Provisional interview date w/c 10 August 2026

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.