Business Services Assistant

Salary details: £ - £

A unique opportunity has arisen within the Coroner’s service for a full-time permanent Business Service Assistant to be based at the Chesterfield Coroner’s Office, Town Hall, Rose Hill, Chesterfield, S40 1LP.

The service is responsible for investigating sudden and unnatural deaths, gathering information to use as evidence, liaising with different agencies and supporting families through the inquest process.

We are seeking a committed and organised individual to join our busy office and become part of the Coroner’s team.

What you will be doing:

• Setting up court for inquests, ensuring that the correct bundles and relevant documents are prepared. Managing Microsoft teams for inquests when needed.
• Assisting the Coroner with inquest proceedings, acting as a Court Usher, ensuring that the needs of the Coroner and the public are met.
• Working alongside the Coroners Officer’s to ensure the smooth running of the department.
• Greet and navigate the public and visitors around the office.
• Process incoming oral and written communications to ensure they are dealt with appropriately and effectively in a professional manner.
• Developing and maintaining both electronic and manual filings systems, document management and record keeping systems in accordance with standard formats and service requirements.
• Assist in data analysis and compiling of statistics and information for external parties.
• Process invoices and jury expenses using our finance system ensuring payment terms are met.
• Monitor and replenish stock levels of office equipment.

Skills and experience we are looking for:

• Excellent customer service skills, used to dealing with members of the public.
• Excellent I.T. skills, preferably have previous experience of using case management systems and Microsoft teams.
• Be able to effectively work independently and as part of a team.
• Clear communication and literacy skills both written and oral.
• Accuracy and attention to detail.
• Experience of working in a busy office.
• Ability to follow instructions and carry out work unsupervised using own initiative.
• Be able to demonstrate the ability to plan, organise and prioritise workload to produce a high-level quality outcome. 

We are offering:

• Access to the local government pension scheme.
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Supportive management and team.
• Derbyshire Rewards.

If you have any questions on this position, please contact Coroner Service's Manager Grace.Randles@Derbyshire.gov.uk

Provisional Interview Date: Week Commencing 13 July 2026

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.