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Team Leader LLBD Hub

Salary details: £ - £

Location
County Hall, Matlock
Reference
JOB/23/00326
Salary details
Grade 9 £28,129 - £30,038 per annum
Job term
Full Time
Appointment type
Permanent
Hours
37 hours per week
Closing Date
26 March 2023
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An exciting opportunity has arisen to join Live Life Better Derbyshire (LLBD) as the LLBD Hub Team Leader.

Live Life Better Derbyshire (LLBD) supports people to identify their holistic health and wellbeing needs, and provides weight management, smoking cessation and physical activity services across Derbyshire.

The Live Life Better Derbyshire Hub is the first point of contact for all referrals into the service as well as the first point of contact for all general enquiries from clients, referrers, partners and staff. The LLBD Hub is also a contact point for National Child Measurement Programme and Health Check queries as well as having responsibility for processing and supporting the Exercise by Referral Scheme.

The post holder will contribute to the delivery of the expanding LLBD service by leading and managing the LLBD Hub Team. The successful candidate will play an essential role by providing effective leadership and line management to a team of Health Improvement Workers and Business Services Assistants, as well as leading on the implementation and monitoring of appropriate systems and processes that enable the LLBD Hub to support people in Derbyshire with lifestyle changes.

A wide variety of duties will be undertaken including; responding to complex incoming queries from clients, staff, partners and referrers, implementing, improving and developing processes, training and observing staff and supporting with various aspects of the LLBD IT system.

In addition, the LLBD Hub Team lead will support LLBD in the provision of Nicotine Replacement Therapies to Smoking Cessation clients, as well as supporting the weight management, physical activity and stop smoking services with a variety of tasks.

The post will be based full time within the Live Life Better Derbyshire Hub Team. Working within a very busy office, the successful candidate will require line management skills and experience, an excellent level of IT literacy including proficient use of Microsoft Word, Excel and Outlook along with the ability to adapt to bespoke databases. The ability to use Microsoft Office 365 and its associated applications would be an advantage. It is also essential that the successful candidate has excellent communication skills with the ability to communicate with a wide range of individuals whilst maintaining a professional attitude.

Due to the nature of the service the successful candidate must demonstrate the ability and commitment to undertaking a comprehensive range of duties as well as demonstrating flexibility in order to meet the demands of the service.

For a confidential and informal conversation about the position please contact: Jenny Earnshaw (Service Development Officer) on 07966 153478 or email jenny.earnshaw@derbyshire.gov.uk    

Provisional Interview Date: Week commencing 3 April 2023

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

The job may require unsocial hours working including weekends and Bank Holidays. Payment arrangements will be detailed in any contract offer made.

Saturday and Sunday hours will be paid at plain time where it is part of your normal working pattern unless it is between 7pm and 7am, where enhanced rates of pay apply. Enhanced pay rates are paid for Bank Holiday working.