14Days left

Benefits Information and Advice Officer

Salary details: £ - £

Welfare Rights Service, Ripley
Salary details
Grade 9 £21,246.24 - £22,794.00 per annun
Job term
Part Time
Appointment type
Fixed Term - Pending restructure 31 March 2023
30 hours per week
Closing Date
21 August 2022
  • Bookmark this job

Derbyshire County Council Welfare Rights Service is committed to maximising the benefits of Derbyshire people.  We have a number of teams who work to support social care clients and the wider public to promote and support benefit take-up. 

We are seeking to recruit within our Fieldwork team.  This team focuses on:

  • income maximisation for Social Care clients referred to the service by Social Care Workers or the County Finance teams – delivering advice and support via telephone, email, Microsoft Teams, face to face, and where necessary in the client’s own home
  • Supporting clients from making claims to representations at first tier appeal tribunals
  • supporting focussed work around Adult Care priorities for example transitioning from child to adult services, or from residential care to independent living; and
  • delivering casework support and information briefing sessions to Social Care staff

In a time when there are many changes to the benefit system and on-line ways of working the team are busy providing advice and information about the changing benefit landscape.  Alongside the rest of the service the post holder will also contribute to the wider work of the service including on the Benefits Helpline and appeals tribunal representation.

We are looking for an experienced colleague with excellent skills in advocacy, negotiation, and communication and who are motivated to provide high quality advice to the people of Derbyshire. 

The role is based in Ripley. We are currently working a ‘hybrid’ model with opportunity for home and office based working.

For further information and to apply for these jobs please go to www.derbyshire.gov.uk and look for job vacancies, or you can request an application pack by contacting Call Derbyshire on 01629 533190 and quoting the job reference above. 

Provisional Interview Date: 30 August 2022


Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.