Mobile Service Desk Technician
- NEDDC District Council Offices, Wingerworth, BDC Offices, Arc, High Street, Clowne, DDDC Offices, Matlock or as determined by the Council.
- Salary details
- £24,495 to £26,845 per annum
- Job term
- Full Time
- Appointment type
- 37 hours per week
- Closing Date
- 04 June 2023
The ICT Service Desk are responsible for much more than call logging and first-line support. Our Service Desk Technicians work across traditional ICT boundaries by providing second-line or desktop support and have responsibility for many key ICT systems.
Postholders have the opportunity to get involved in various ICT projects, undertake training in new technologies and support hybrid working. The NEDDC Joint ICT Service is the ideal place for you to further your career aspirations, as well as take advantage of our corporate benefits.
The successful applicant will be responsible for providing ICT support to our business centres, leisure centres, depots, and Councillors around the Bolsover, Derbyshire Dales, and North East Derbyshire Districts. They will have the use of a dedicated ICT van for this purpose. The postholder will also contribute to telephone support and occasional site cover at Mill Lane, Wingerworth, on a rota basis.
Taking a responsible, flexible, and pro-active approach to your workload is essential to the role together with the ability to learn quickly on-the-job. Customer service skills are just as important as technical and problem solving skills. The post holder will be required to work efficiently as a member of a busy Service Desk team and manage their workload independently.
For a full list of job details and requirements please view the Job Description and Person Specification.
Why work for us?
North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.
We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: ne-derbyshire.gov.uk
If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: North East Derbyshire District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight on 4th June 2023
Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.
If you do not have internet access, you can request an offline application pack by contacting North East Derbyshire District Council Contact Centre on (01246) 231111 or emailing: Human.Resources@ne-derbyshire.gov.uk
We welcome applications from all sections of the community.
For further information
For an informal discussion about the post, please contact Mike Rush, Service Desk Manager, on (01246) 217103 or email firstname.lastname@example.org
If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.