Previous job
Business Services Assistant
- Location
- County Hall, Matlock
- Reference
- JOB/24/04272
- Salary details
- Grade £26,248 - £28,161 per annum
- Job term
- Full Time
- Appointment type
- Permanent
- Hours
- 37 Hours per week
- Closing Date
- 22 December 2024
An exciting opportunity has arisen within the Derbyshire Business Centre for a office based Business Services Assistant grade 7 who will provide a high level of service to support Derbyshire County Council.
You will be joining a friendly and diverse team. The role is varied, fast-paced and the ability to supervise a team is essential.
What will I be doing:
- Liaise with management on any day-to-day issues to ensure the service runs efficiently
- Maintain and operate equipment associated with all aspects of the print room and scanning room that support the smooth running of the service for the council
- Use departmental computer systems to input data in conjunction with Derbyshire County Council policies
- To support and implement new schemes, projects and developments.
- Follow ordering procedures to ensure adequate low value supplies/resources are available to meet office requirements.
- Ensure equipment is maintained and stock is ordered and efficiently controlled.
- To liaise with departments and partner organisations professionally
- Deal with both internal and external phone/personal enquiries/queries, and provide a reception service in person
- To supervise the teams within the Derbyshire Business Centre
- To work with management to schedule and delegate work to team members.
- To promote the services available from the Derbyshire Business Centre to service users and assist them with addressing their operational requirements, focusing on customer care.
We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application.
Skills and Experience we are looking for:
- Excellent IT skills, which includes the use of Microsoft packages.
- An ability to work as part of a team undertaking a wide range of administrative duties as well as on your own.
- Experience of working in a busy office environment.
- Excellent communication skills both written and oral.
- Excellent organisational skills and an ability to prioritise and work to deadlines.
- An ability to keep accurate records
- Assist and support with streamlining processes and implementation
- An understanding of confidentiality, GDPR and Data Protection.
- Accuracy and attention to detail
Employees have access to a range of benefits and discounts including:
- Access to the Local Government Pension Scheme
- 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
- Flexible working
- Training and development opportunities
- Smarter travel scheme including access to the cycle to work scheme
- Supportive management and team
- Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
- Derbyshire rewards – offering hundreds of discounts and cashback
Ideally the post holder will have a full driving licence.