15Days left

Community Engagement Officer

Salary details: £ - £

South Derbyshire District Council, Swadlincote
Salary details
Scale 6 £29,269 - £31,364
Job term
Full Time
Appointment type
37 hours per week
Closing Date
29 April 2024

South Derbyshire District Council is looking to recruit a full-time Community Engagement Officer. The principle aims will be to deliver Housing Services’ Customer Engagement Strategy and Action Plan, delivery of Satisfaction Surveys, Housing Regulator Work, to grow tenant engagement, participation and scrutiny and to meet monthly with the Council’s Tenant Voice Group. 

We are looking for an effective communicator who is highly motivated, hardworking and passionate about working with people. A person with a professional approach who can represent this area of Housing.  You will need to be highly organised, self-motivated and have the ability to produce written work to a high standard including the production of draft reports.  You will pro-actively engage with internal and external partners. 

The objective is: To be customer focused; to improve overall customer satisfaction with our services; to modernise the way we engage with our customers and involve customers by meeting various methods of communication so that no one is excluded.  You will have the opportunity to develop new ways of working and engagement. There is a requirement to comply with Housing Regulator requirements and the opportunities this presents. 

Due to the post having access to children and/or vulnerable adults, candidates will be required to undertake an Enhanced Disclosure and Barring Check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. 

Once you have read the job description and person specification, should you wish to discuss this role informally, please email Sally Damms, Tenancy Services Manager Sally.Damms@southderbyshire.gov.uk to arrange a  call back.

Provisional Interview Date: 8 May 2024.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.