ICT Technical Service Manager

Salary details: £ - £

The Council is seeking to appoint an ICT Technical Service Manager within the Joint ICT Service. The service delivers high quality ICT Services to Bolsover, Derbyshire Dales, and North East Derbyshire District Council.

The Technical Service Manager will lead the delivery of high-quality ICT services to the Council and partners of the Joint ICT Service. You will directly manage a team of technical support specialists to ensure service delivery and timely issue resolution. Working with the Assistant Director you will develop and implement strategies to optimize the ICT infrastructure, systems, and processes.  

We are looking for an enthusiastic individual with a passion for technology and staying up to date with industry trends and emerging technologies to recommend innovative solutions to improve efficiency and effectiveness of the service.  Management skills and ability to motivate and drive through change is essential.

Currently there is the opportunity to work intermittently from home, however you will be expected to attend the office at least 3 days a week, however this is dependent on service needs, and you will need to be able to travel to the support sites within an acceptable timeframe.   

The ability to work to tight deadlines and to be organised is essential as is self-motivation and a willingness to take on new challenges in a rapidly changing technical environment. Candidates should be flexible and possess excellent communication skills.

Due to this post having administrative privileges, the successful candidate will be required to undertake a Basic level Disclosure and Barring Service check.

North East Derbyshire District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

To be successful you will need:

• Management / Leadership skills in an ICT technical environment.
• Ability to motivate technical teams and drive through change.
• Proven experience and a strong background in a technical ICT role
• Experience of implementing technical solutions.
• Excellent communication skills

For a full list of job details and requirements please view the Service Manager Role Profile.

Why work for us?

North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives.  Learn more about the benefits of working for us at: ne-derbyshire.gov.uk

Apply today!

If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: North East Derbyshire District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account.  You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application.  Applications close Midnight on 6^th April 2025.

Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.

If you do not have internet access, you can request an offline application pack by contacting North East Derbyshire District Council Contact Centre on 01246 231111 or emailing: human.resources@ne-derbyshire.gov.uk

We welcome applications from all sections of the community.

For further information

For an informal discussion about the post, please contact Nicola Astle, Assistant Director for the Joint ICT Service, on (01246) 217611 or email nicola.astle@ne-derbyshire.gov.uk

We will endeavour to get back to you, however if you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.