Senior Applications Engineer

Salary details: £ - £

You can apply by CV for this role, so it is quick and simple to apply.

Exciting things are happening within Digital Services at Derbyshire County Council. We have completed the first phase of a major review of our organisation and strategies. We have invested in new tools to support a wide Digital Services transformation programme, to help deliver key services to the people and communities of Derbyshire.

About the Role:

As a Senior Application Engineer, you will help keep our application services running well. You will lead on the technical lifecycle for application systems, from procurement and development through to support. You will provide expert advice and support to a wide range of colleagues. You will also carry out application developer duties, such as fixing technical problems and maintaining applications. This role sits within the Applications function and is line managed by the Lead Application Engineer.

Key Responsibilities:

• Act as the technical specialist for application systems and understand the wider impact of changes.
• Provide support within the Applications team to agreed service levels.
• Take ownership of incidents assigned to you and see them through to completion.
• Work with suppliers and service leads to resolve issues and escalate where needed.
• Troubleshoot issues, assess configurations, and use monitoring tools to identify and fix problems.
• Record your analysis and update operational documentation.
• Assess software solutions and advise on fit, integration, and opportunities to reduce duplicate systems.
• Work with service teams and other Digital Services teams to improve support and user experience.
• Support planned work, including new systems, upgrades, changes, and enhancements.
• Use IT tools to manage day-to-day work, automate repeat tasks where appropriate, and lead problem and change work for the systems you support.

What We’re Looking For:

• Experience as the lead responsible officer for major information technology systems or support services.
• Experience working at a senior level in a large IT service environment, delivering change.
• Experience motivating, and developing staff to deliver strong performance.
• Experience advising non-IT colleagues and presenting clear reports or business cases to senior managers.
• Experience maintaining accurate financial and technical information.
• Proven ability to provide deep technical input to large, complex IT projects.
• Experience building and maintaining effective working relationships with partners and suppliers.
• Substantial experience implementing and supporting large and complex IT systems to agreed service levels.
• Experience planning, managing, and delivering system upgrades.
• Experience migrating systems to cloud hosting or Software as a Service (SaaS).
• Knowledge of asset and configuration management, availability and capacity management, incident management, problem management, and change management.
• A commitment to high levels of customer service and service improvement.
• A relevant degree or equivalent recognised IT qualification, or relevant experience at a senior level.

Why Join Us?

• Be part of a team that focuses on improving services.
• Work with a wide range of people across the council and with external partners.
• Take on varied work across key systems that support council services.
• Develop your skills through new work, upgrades, and service improvements.

What we offer you:

Derbyshire is a great place to live and work, with miles of countryside and many villages and towns across the county. There are also benefits to being a Derbyshire County Council employee:

• Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years’ service): Ensuring a healthy work-life balance.
• Flexi time, allowing up to an additional 2 days of leave per month.
• Generous local government pension scheme.
• Guaranteed incremental annual pay increases.
• Training and development opportunities.
• Access to a comprehensive wellbeing package.
• Cycle to work scheme.
• Discounts at selected county leisure centres.
• Free eye tests.
• And much more.

How can I find out more information about the job?

For further information or an informal chat please contact: Matt Sanderson: matt.sanderson@derbyshire.gov.uk
Provisional Interview Dates: W/C 1^st June

Apply Now!

If you want a role where you can make a real difference to the services we provide, we would like to hear from you. Apply now by sending us your CV.

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.

Applications for this role must include a CV and a supporting statement, it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV and supporting statement.