Business Services Assistant

Salary details: £ - £

The Highways Hub team oversees and controls all activity on the highway to support the aim of a safe and reliable highway network. It brings together a range of functions that impact on the network including highway maintenance, traffic management, street works and permits, customer enquiries and insurance claims.

We are looking for a Business Services Assistant to join the team who is highly motivated, flexible and with an appetite for providing excellent customer service to internal and external customers.

It is essential that the successful candidate has a superb eye for detail. Applicants will need to be able to use their initiative as they will be required to work largely unsupervised, and demonstrate a keen eye for attention to detail.

They will be responsible for providing a service which will include dealing with Utilities working on the Highway, working with newspapers to advertise roadworks, issuing fees and charges as required, providing licences for other roadworks, and helping to administer the team that coordinates roadworks activity on the highway, customer enquiries.

There may also be a need to support out of hours incidents when significant incidents or weather events occur.

To be effective in this role, you will need to: be an excellent communicator with good IT skills have excellent attention to detail have an in-depth knowledge of the county of Derbyshire. have a good understanding of the policies relating to highway functions and associated responsibilities.

Successful candidates will be able to demonstrate they have the essential and desirable criteria for this role within their application. This post is offered on a full time basis.

Provisional Interview Date: Week Commencing 6th January 2025

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying