Insurance Officer (Claims)

Salary details: £ - £

Insurance Officer Opportunity

We're looking for a motivated and enthusiastic individual to join our Corporate Insurance Team as an Insurance Officer (Claims). This is an exciting opportunity to develop your expertise in a varied and rewarding role, managing a diverse range of insurance claims while helping to protect the Council's interests and deliver fair outcomes for our communities. Working within a supportive and professional team, you'll play a key role in ensuring claims are handled efficiently, effectively and with excellent customer service.

What you'll be doing:

• Managing and investigating a diverse range of public liability, employers' liability, motor and property claims.
• Gathering evidence, assessing liability and making recommendations.
• Working closely with council services, insurers, legal representatives and claimants.
• Providing advice, maintaining accurate records and supporting service improvements.

What we're looking for

We're looking for a motivated and customer-focused individual with experience in insurance, claims handling, legal services, risk management, finance or a similar professional environment. You'll have strong communication, analytical and organisational skills, a keen eye for detail and the ability to balance competing priorities. Most importantly, you'll be eager to learn, build relationships and provide a high-quality service to colleagues, stakeholders and members of the public.

You will also:

• Build positive working relationships.
• Manage a varied workload and meet deadlines.
• Use Microsoft Office and computer systems confidently.
• Act professionally and continuously develop your skills.

Why join us?

• Develop specialist insurance and claims expertise in a supportive team environment.
• Work on a varied caseload that makes a real difference to Council services and local communities.

How to apply

Please apply online and submit your CV and covering letter, detailing:

• Why you are interested in the role.
• How your skills, knowledge and experience meet the requirements of the post.
• What you would bring to the role and the wider team.

If you would like an informal discussion about the opportunity, please contact Hazel Coates, Insurance Manager - Hazel.Coates@derbyshire.gov.uk 

Provisional Interview dates - 22^nd or 24^th September 2026.

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.