Service Manager

Salary details: £ - £

We are looking to recruit a full-time / fixed term (or secondment with internal line manager approval) Service Manager to cover maternity leave. The successful candidate will join the Countywide Hospital Discharge Management team and have responsibility for the Out of Area Hospital Discharge Team.

The Service Manager will be responsible for management of the established team supporting timely assessments and supporting hospital discharges from out of area hospitals. The manager will also be working with system partners on continued development of the Care Transfer Hub and other transformational activity. 

The Service Manager will have the ability to establish and maintain close relationships with partner agencies and support the development of our offer to Derbyshire residents.  You will use your relationships and skills in supporting efficient and creative solutions to support flow from the Acute Hospital Sites across our discharge pathways.

The Service Manager will embrace ‘Discharge to assess’ and ‘Home First’ approaches and be involved in necessary work to develop departmental and system wide responses that support individuals to have sustainable support in the community, avoiding long term institutional care.

Applicants should be able to demonstrate an excellent track record in their ability to support and manage others and develop professional autonomy and accountability. You will be responsible for the management of performance including delivering on outcomes identified within the council

We are looking for an individual who is motivated, enthusiastic and who embraces ongoing improvement and development. You will promote a strength-based approach and be able to use your influence to encourage a shared commitment to supporting people to maintain independence, choice and control over their own lives.

Employees have access to a range of support, benefits and discounts including: 

• Generous Annual Leave Scheme 27 days annual leave per year (rising to 32 days after 5 years continuous service) plus 8 bank holidays (pro rata). Grade dependant.
• Local Government Pension Scheme: Providing financial security
• Supportive management and team
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.
• Paid travel expenses if required to travel to other sites (Terms and conditions apply)
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Our Derbyshire Rewards: a package of benefits, cashback and discounts.

More details on the benefits of working for the council can be found on our reward and recognition page here

Provisional Interview Date: TBC

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

The job may require unsocial hours working including weekends and Bank Holidays. Payment arrangements will be detailed in any contract offer made.

Saturday and Sunday hours will be paid at plain time where it is part of your normal working pattern unless it is between 7pm and 7am, where enhanced rates of pay apply. Enhanced pay rates are paid for Bank Holiday working.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.