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Income Management Assistant

Salary details: £ - £

The Arc, High Street, Clowne
Salary details
£26,247 to £28,705 per annum / Grade 5
Job term
Full Time
Appointment type
37 hours per week
Closing Date
13 June 2024

We would welcome applications for an Income Management Assistant post, based within the Housing Management Department.

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

This is an exciting opportunity to join an innovative, forward looking Housing Management Department. As a result of a recent restructure and investment into the department, there is an opportunity to apply for an Income Management Assistant post.

The Income Management Assistant is one of a team of four and will be responsible for the administration of all aspects of rental income and the management of rent arrears within their geographical patch area.

To be successful you will need:

  • Excellent and effective verbal and written communication skills in order to deal with the public face to face or on the telephone.
  • The ability to be diplomatic, resilient and enthusiastic working to targets and strict deadlines
  • The ability to advise customers on Housing related issues.
  • A knowledge of Housing legislation.
  • The ability to keep accurate computer and paper records
  • The ability to work within a team environment using own initiative and displaying a responsible and flexible attitude

         The role of the Income Management Assistant is based primarily at the Arc, Clowne but there will be a need to travel within the district and work out of one of the area-based Contact Centres as necessary.

        For a full list of job details and requirements please view the Job Description and Person Specification.

        Why work for us?

        Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

        We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives.  Learn more about the benefits of working for us at:

        Apply today!

        If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: Bolsover District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account.  You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application.  Applications close Midnight on 13 June 2024.

        Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.

        If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: BDC-HR&  

        We welcome applications from all sections of the community.

        For further information

        For an informal discussion about the post, please contact Pam Coogan, Housing Innovation and Events Manager, on 01246 593064 or email

        If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.