- Council Offices, The Arc, Clowne, Chesterfield, Derbyshire
- Salary details
- £11.04 to £11.37 per hour
- Job term
- No Guaranteed Hours
- Appointment type
- As and when required
- Closing Date
- 04 December 2022
Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.
This is an exciting opportunity to join our highly motivated Customer Services Team, delivering exceptional services on behalf of Bolsover District Council. We are looking for an enthusiastic, proactive advocate who can work independently and as part of the wider team.
The post holder will help to provide stability to the service, ensuring business continuity and uninterrupted service provision for its customers, in addition to supporting the wider Customer Services team.
Based at The Arc, the successful candidate will provide an efficient and effective Meet and Greet service to all customers and visitors, maintain the reception area, direct customer enquiries and deliver excellent customer services providing a positive impression of the Council.
To be successful you will need:
- Excellent and effective verbal and written communications skills in order to deal with the face to face enquiries
- The ability to deal competently and diplomatically with members of the public and colleagues
- Demonstrable, practical experience in a working environment handling enquires from the public in a reception environment
- Ability to identify and access customers’ needs
- To be an effective and committed team member
For a full list of job details and requirements please view the Job Description and Person Specification.
Why work for us?
Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.
We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: Bolsover.gov.uk
If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: Bolsover District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight on 4th December 2022.
Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.
If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: firstname.lastname@example.org
We welcome applications from all sections of the community.
For further information
For an informal discussion about the post, please contact Lesley Botham, Customer Services Manager, on (01246) 242230 or email email@example.com
If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.