10Days left

Technical Support Assistant

Salary details: £ - £

Location
NEDDC, District Council Offices, Mill Lane, Wingerworth, Chesterfield, Derbyshire
Reference
JOB/24/02210
Salary details
£23,114 to £23,893 per annum pro-rata (pay award pending)
Job term
Part Time
Appointment type
Permanent
Hours
18.5 hours per week (Monday to Wednesday)
Closing Date
23 June 2024

Job Details and Requirements

We are looking for a highly motivated individual with excellent customer service skills, to join our busy Technical Support team working within our Joint Environmental Health Service.

To be short-listed for interview you must be able to demonstrate practical experience of working within a customer focused environment.  The role involves providing a wide range of technical and administrative support to the Joint Environmental Health Service.  This includes the processing and handling of customer complaints and service requests, requiring accuracy and attention to detail at all times.

You will need to have good information and technology skills, which includes using a range of different IT systems and packages.  You will be required to work as part of a team dealing with telephone and face to face enquiries from the public and other agencies.  The ability to work to deadlines and an understanding of confidentiality is essential to this post.

The Council operate an agile working policy which includes hybrid working.

For a full list of job details and requirements please view the Job Description and Person Specification.

Why work for us?

North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

 We offer the following benefits: 

  • Competitive salary 
  • 30 days annual leave (rising to 35 after 5 years service), plus bank holidays and a Christmas close down
  • Flexible working arrangements 
  • Generous local government pension scheme 
  • Free parking
  • Discounted leisure services

 Learn more about the benefits of working for us at ne-derbyshire.gov.uk

Contact and Additional Information

For an informal discussion about the post prior to applying, please contact Heather Warne, Team Manager (Technical Support)  at heather.warne@ne-derbyshire.gov.uk  or by telephoning 01246 217847 or Emma Gregory, Technical Support Officer  at Emma.gregory@ne-derbyshire.gov.uk or by telephoning 01246 217874

Apply today!

If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: North East Derbyshire District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account.  You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application.  Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.  Applications close 20th June 2024

If you do not have internet access, you can request an offline application pack by contacting North East Derbyshire District Council on 01246 231111 or emailing: Human.Resources@ne-derbyshire.gov.uk

Please note the Council only consider applications from candidates eligible to work in the UK and who possess a current work permit appropriate to the job role advertised.

We welcome applications from all sections of the community.

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.