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Information Support Officer

Salary details: £ - £

The Arc, High Street, Clowne
Salary details
£23,224 to £23,862 per annum
Job term
Full Time
Appointment type
37 Hours per week
Closing Date
14 July 2024

We would welcome applications for an Information Support Officer post, based within the Performance Team, Corporate & Legal Services Department.

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

The Performance Team is responsible for the delivery of the functions of Freedom of Information, Environmental Information Regulations and Data Protection to the public in line with the relevant legislation and national guidance.



The purpose of this role is to support the Information and Policy Officer with the administration of freedom of information and environmental information regulation requests. Together with requests for personal information made by individuals and organisations. This is a great post within the Council for getting to know about the varied work that the Council does. The post-holder will come into contact with many departmental colleagues and gain an excellent insight into how local government works. It also provides an opportunity to develop a career in information access and data protection compliance. Duties include logging and acknowledging requests for information under the relevant legislation, seeking and verifying information held by the Council and drafting customer responses based on that information.


The Performance Team is a joint team providing services to North East Derbyshire District Council as well as Bolsover District Council. The post-holder may be required to undertake work on behalf of North East Derbyshire District Council and visit or work from their offices at Mill Lane, Wingerworth, on occasion.


To be successful you will need:

  • Good standard of numeracy and literacy skills and use of English language (or equivalent) in order to fulfil job role; good interpersonal, written, and verbal communication for dealing with officers, members, customers, public and external organisations.   
  • Basic knowledge of Freedom of Information Act, Data Protection Act and Environmental Information Regulations.
  • Practical experience in dealing with correspondence, interpreting information and presenting findings in appropriate formats such as Microsoft Word and Excel, as well as the maintenance of computerised records.
  • Ability to work to deadlines and comply with legislative guidance, processes, and procedures.
  • Positive and enthusiastic approach with tact and discretion at all times in order to maintain confidentiality.


The post is office-based at The Arc, Clowne however there is potential for agile working e.g., home, home/office subject to operational requirements.

For a full list of job details and requirements please view the Job Description and Person Specification.

Why work for us?

Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives.  Learn more about the benefits of working for us at: Working for the Council - Bolsover District Council

Apply today!

If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: Bolsover District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account.  You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application.  Applications close Midnight on 14 July 2024.

Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.

If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: BDC-HR&  

We welcome applications from all sections of the community.

For further information

For an informal discussion about the post, please contact Dawn Webster, Information & Policy Officer on 01246 217688 or email

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.