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Customer Services Advisor

Salary details: £ - £

Derbyshire Dales District Council, Matlock
Salary details
Grade 4 (SCP 4-6) £21,189 - £21,968 per annum
Job term
Full Time
Appointment type
Fixed Term until November 2024
37 hours per week
Closing Date
04 June 2023
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We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team.   

Candidates should be passionate about delivering excellent service to our customers.  The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing. 

The post is based in the Business Support Team within the Corporate Services Department.  The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers on Reception or providing information on our services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. 

Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification. 

To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We’re looking for people who can work as a team, find better ways of doing things and take pride in getting it right. 

For further information please Victoria Beech contact (tel: 01629 761137 or email victoria.beech@derbyshiredales.gov.uk) or Karen Brough (tel: 01629 761278 or email Karen.brough@derbyshiredales.gov.uk)

Closing date: Midnight Sunday 4th June

Provisional Interview Date: Week commencing 19th June

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.