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Customer Services Advisor

Salary details: £ - £

Derbyshire Dales District Council, Matlock
Salary details
Grade 4 (SCP 4-6) £21,189 - £21,968
Job term
Part Time
Appointment type
Fixed Term - Covering for maternity leave
18 hours and 30 minutes per week
Closing Date
11 December 2022
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We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team.   

Candidates should be passionate about delivering excellent service to our customers.  The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing. 

The post is based in the Business Support Team within the Corporate Services Department.  The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers on Reception or providing information on our services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests. 

Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification. 

As a Local Authority, we offer an attractive range of benefits including; 25 days annual leave plus bank holidays, enrolment into the Local Government pension scheme, Cycle to Work Support Scheme, and discounted leisure centre membership across the district. 

To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We’re looking for people who can work as a team, find better ways of doing things and take pride in getting it right. 

For further information please contact Victoria Beech (tel: 01629 761137 or email victoria.beech@derbyshiredales.gov.uk) or Debra Heaton (tel: 01629 761126 or email Debra.heaton@derbyshiredales.gov.uk)

Provisional Interview Date: Week commencing 19th December 2022.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.