Customer Assistant

Salary details: £ - £

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.

Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.

We are looking for professional, customer focused, and adaptable customer assistants to join our existing team. 

Our front of house teams welcome thousands of customers to our venues regularly. We work as a team to cover different tasks and events, you could be selling programmes and merchandise for a theatre performance one shift and offering a first-class bar service for another. This is a varied job, but the key purpose is to ensure everyone visiting the theatre has the best possible experience.

There's a blend of welcoming and directing customers with customer service and salesmanship – and not just the traditional ice-cream and programmes! Between us, we are also responsible for sales at the bar and merchandise.

The reality of our shifts is that they are extremely busy just before the show and during the interval. During those busy times, it's a fast-paced job working directly with customers and ensuring they have a great time.

While the show is on and things quieten down, we're busy resetting the bar, restocking our sales points, helping customers, cleaning, and coming up with new ideas for sales initiatives.

Shift patterns include days, evenings, weekends, and bank holidays, therefore it is important that the successful candidate is flexible with availability. 

For further information on this job, please see the attached job description or contact Matthew Rimmington via email at matthew.rimmington@chesterfield.gov.uk

How to apply

Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

Provisional interview date: 15 September 2025 

Direct link to website: https://www.chesterfield.gov.uk/customer-assistant/

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.