Business Services Assistant

Salary details: £ - £

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

 You will be joining a friendly team of experienced Business Services Assistants. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based at County Hall, Matlock.

The preferred working pattern for this role is Monday to Friday, although flexibility can be considered.

What you’ll be doing

• Working as part of a team you will be required to undertake a variety of general administrative tasks relating to the work of the Child Protection, Professional Allegations and Exploitation services.
• Supporting LADO allegation management and Missing from Home and Care meetings either virtually or face to face at various locations throughout Derbyshire, note taking and processing associated information.
• Using bespoke IT packages including Mosaic, Fiori and Ad Hoc Mail for child protection conference referrals, conference booking, diary management and specific tasks associated with this role.
• Working from multiple shared team email boxes processing MOSOVO Police Environmental Scanning requests, Derbyshire Police Missing notifications and responding to queries from internal and external stakeholders.

 What we’re looking for:

• Strong organisational skills and ability to prioritise.
• Someone who can provide a timely and confident response to professionals and clients via email, telephone and other communication methods.
• Excellent IT skills (including Microsoft 365 suite) and confidence learning new systems
• Ability to work collaboratively, willingness to learn and adapt to change
• Understanding of confidentiality, GDPR and Data Protection.

.Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

 Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

 If you would like to know more about Derbyshire County Council please click here.

 Provisional interview date: week commencing 24^th August 2026

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CST1

Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.