Business Services Assistant

Salary details: £ - £

 Are you looking for a dynamic and varied role where no two days are the same?

Come and join us as we build a new ‘One Council’ centralised Business Services, with a vision to create efficient, effective and consistent business processes and administrative support. An opportunity has arisen within the Elective Home Education Team for maternity cover of up to a year.

You will be joining a friendly team of experienced Business Services Assistants.  The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

37 hours per week, office based 1 day/week, usually Tuesday but can vary, normal office hours.

An overview of the Elective Home Education Service can be found here: Elective home education - Derbyshire County Council

What will I be doing:

• Processing referrals, including checking the accuracy of information and filing in the appropriate manner (Synergy is the main system)
• Monitoring the process of individual cases and updating operational colleagues as necessary
• Ensuring current data is accurate and updated in a timely manner.
• Collating and analysing data to provide a range of reports
• Assisting in the collation of data for statutory reports
• Gather and disseminate information to and from parents, professionals, schools, and other local authorities.
• Handle telephone and email communications, providing basic guidance and signposting on Elective Home Education (EHE).
• Providing agendas and taking minutes for meetings

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application.

It's important to detail how you meet the essential requirements in the “Suitability for Job” section on your application form

Skills and Experience we are looking for:

• Excellent IT skills, including confident use of Microsoft Office applications.
• Strong teamworking skills and experience in delivering a broad range of administrative tasks.
• Previous experience in a fast-paced office environment.
• Excellent written and verbal communication
• Strong organisational abilities, with a capacity to prioritise tasks and meet deadlines.
• Competence in interpreting information and analysing data.
• Willingness to assist with process improvement and implementation.
• Sound understanding of confidentiality, GDPR, and data protection
• Financial experience is desirable.
• NVQ Level 2 qualification or equivalent relevant office experience.
• Enthusiastic approach with adaptable and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

If you require any further information or for an informal conversation, please email csbs.review@derbyshire.gov.uk and your query/request will be passed to the relevant service.

Provisional interview date:  w/c 17 November 2025

Interviews may be conducted via Microsoft Teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.