Business Services Assistant

Salary details: £ - £

We have an exciting opportunity within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Youth Justice Service.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

The vacancy is 18 hours 30 minutes per week (Monday & Tuesday 9.00am to 5.00pm and Wednesday afternoon 1.30pm to 5.00pm) based at The Quad, Dock Walk, Chesterfield.

There is an expectation that you may be required to cover other offices at times due to service needs.

What will I be doing:

• Deal with day-to-day enquiries and communications resolving issues and escalating to the appropriate level where necessary.
• Co-ordinating routine arrangements and bookings, provide support, including attendance at Youth Justice Panel meetings, including minute taking and associated tasks.
• Co-ordinate court listings, court results and out of court disposals.
• Liaison with volunteers and victims.
• Be responsible for collating and entering data into specialist systems.
• Provide an effective professional administrative support service to the Youth Justice Service and functions in accordance with a range of business procedures and processes, ensuring quality service standards are maintained.

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Please read through the full Job and Person Profile and Task Brief to help you complete your application. You will need to detail in the “Suitability for Job” section on your application form how you meet the skills and experience we are looking for.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling

If you would like to know more about Derbyshire County Council please click here.

For details of other Business Services vacancies in Corporate Services and Transformation, please click here

If you require any further information or for an informal conversation, please email csbs.review@derbyshire.gov.uk and your query/request will be passed to the relevant service.

Provisional interview date: Week commencing 9 June 2025

Interviews will be conducted via Microsoft teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying