Business Services Assistant

Salary details: £ - £

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Special Educational Needs and/or Disability (SEND) service. You will be joining the team at an exciting time where a new structure and a new digital platform have recently been implemented.

The role is fast-paced and the ability to meet deadlines is essential. You will work as part of a team and will be trained to cover all aspects of the administrative support required to be able to provide cover and meet the needs of the service. The role is very rewarding indirectly supporting young people to overcome barriers to learning and leading fulfilling lives.

 This role is 37 hours per week and offers the opportunity to work from home and/or an office environment at a negotiable base location.  *If you choose to work remotely you would need to be able to attend any in-person meetings as required.

 What will I be doing:

 You will use excellent customer care skills to aid with the processes and procedures required in supporting engagement, contributions and collaboration on education, health and care assessments, plans and reviews. You will also provide administrative support for appeals, mediation and the tribunal process.

More information about the service SEND provides can be found here:

Derbyshire Local Offer

SEND: guide on the support system - GOV.UK (www.gov.uk)

SEND code of practice: 0 to 25 years - GOV.UK (www.gov.uk)

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the “Suitability for Job” section on your application form

Skills and experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here.

For details of other Business Services vacancies in Corporate Services and Transformation, please click here.

If you require any further information or for an informal conversation, please email csbs.review@derbyshire.gov.uk and your query/request will be passed to the relevant service.

Provisional interview date: 5^th June 2025

The interview may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

CSBS2025

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CST1

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.