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Business Services Assistant

Salary details: £ - £

Location
County Hall, Matlock
Reference
JOB/23/00061
Salary details
Grade 4 £20,812 per annum
Job term
Full Time
Appointment type
Permanent
Hours
37 hours per week
Closing Date
05 February 2023
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Live Life Better Derbyshire supports people to identify their holistic health and wellbeing needs, and provides weight management, smoking cessation, and physical activity services across Derbyshire. Over the past five years Live Life Better Derbyshire services have grown to now include a number of other elements including the delivery of both the HENRY and NCMP programmes.

Live Life Better Derbyshire is now looking for a motivated and flexible Business Services Assistant to support across a range of functions which may include, but are not limited to, the following:

-        Assisting the LLBD Hub team with the various referral processing pathways.

-        Answering incoming enquiries.

-        Dealing with potential and current clients and carrying out a range of ad hoc administration tasks.

-        Supporting in the sending out of Nicotine Replacement Therapies to Smoking Cessation clients.

-        Distributing resources to clients. 

The successful candidate will be based within the Live Life Better Derbyshire Hub Team, working from County Hall Matlock alongside a range of other colleagues from the Live Life Better Derbyshire service. 

Working within a very busy office, the successful candidate will require a good level of IT literacy including proficient use of Microsoft Word, Excel and Outlook along with the ability to adapt to bespoke databases. The ability to use Microsoft Office 365 and its associated applications would be an advantage. It is also essential that the successful candidate has excellent communication skills with the ability to communicate with a wide range of individuals whilst maintaining a professional attitude.

Due to the nature of the service the successful candidate must demonstrate the ability and commitment to undertaking a comprehensive range of duties as well as demonstrating flexibility in order to meet the demands of the service.

Provisional Interview Date: Week commencing 13 February 2023.

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.