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Sheltered Housing Support Officer

Ref: SDC/17/6605
Salary Details: Salary Scale 3 - £16,781 to £17,772 per annum (pro rata), plus Essential User Car Allowance and Out of Hours Standby and Call Out payments
Job Term: Part Time
Appointment Type: Permanent, Evenings, nights, weekend work may be required
Hours: 20 hours per week (up to 37 when required)
Location: Careline Offices, Swadlincote, DE11 8ND
Department: South Derbyshire District Council
Division: Housing

We are looking to appoint a Sheltered Housing Support Officer to our Supported Housing Team.  South Derbyshire District Council has a housing stock of over 3,200 properties of which a third are currently designated as sheltered.  We are aiming for excellence and invite you to be integral to that process.  South Derbyshire’s Supported Housing Service provides help and assistance around the clock, 365 days of the year to customers who live independently in their own homes.  The Supported Housing Service is in essence two teams.  At the Careline Control Centre a team of experienced operators provide a 24 hour monitoring and emergency call service for vulnerable adults who live within the district.  This team works closely with the Careline Support Co-ordinators Team who provide a regular routine visiting service and a 24 hour emergency response service throughout the District.  We are currently looking to develop the service and wish to appoint a part time Sheltered Housing Support Officer who will have the commitment and flexibility to ensure this valuable service is delivered to the high standards our customers expect and deserve.  As a Sheltered Housing Support Officer you will be guaranteed a minimum of 20 hours per week providing cover for members of either the Careline or Careline Support Co-ordinator teams.  Due to the nature of the service you may, at times, be required to work nights, weekends and other unsociable hours.  To be successful in this role you will need to be a self-motivated and flexible individual who has the ability work to high customer care standards with minimum supervision.  You will need excellent communication skills and the ability to remain calm under pressure.  You will need to be flexible and willing to step in to cover your colleagues when on holiday or sick leave.  You will be required to be fully mobile, visiting residents across the district so your own car is essential.  If you require an informal discussion after reading the supporting documentation please contact Sharon Bennett, Housing Services Supervisor on 01283 228798.  **Previous applicants need not apply.**  An application form/pack is available online at  To apply please view the notes and complete the online Application Form.  Should you have any difficulties accessing this please contact HR on 01283 595789.

Due to this post having access to children and/or vulnerable adults, candidates will be required to undertake a Disclosure and Barring Check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

Closing date: 29 September 2017
Provisional interview date: w/c 23 October 2017

Job Description| (Acrobat/PDF File 109k)
Person Specification| (Acrobat/PDF File 27k)
Terms and Conditions| (Acrobat/PDF File 145k)

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