Benefits Information and Advice Officer

Salary details: £ - £

Derbyshire County Council Welfare Rights Service is committed to maximising the benefits of Derbyshire people.  We have a number of teams who work to support social care clients and the wider public to promote and support benefit take-up.

We are currently seeking to recruit an experienced welfare benefits advisor with excellent skills in advocacy, negotiation and communication. 

Experience in delivering advice by telephone and in-person to the general public in the face of high demand, providing high-quality representation at appeal tribunals and maintaining relationships with colleagues and partners in the community is essential.

In a time when there are many changes to the benefit system the team are busy providing advice and representation in the changing benefit landscape.  Alongside the rest of the service the post holder will be responsible for keeping knowledge of current legislation and practice up to date and contributing to the wider work of the service. 

The roles are based in Ripley. The role is office-based but we are currently working a hybrid model with the opportunity for a combination of home and office-based working.

For further information and to apply for this job please go to www.derbyshire.gov.uk and look for job vacancies, or you can request an application pack by contacting Call Derbyshire on 01629 533190 and quoting the job reference above. 

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.