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jobs@northeastderbyshire Home | How to use this site/FAQ

How to use this site?

First of all, you need to register. Once you have registered you will be able to enter your personal details, apply for jobs on-line and receive e-mail alerts when vacancies that you may be interested in are advertised.

You only need to register once. If you have forgotten your username and password click on ‘Forgotten Password’ link on the right hand side of the screen.

  • Registering your details

  • Problems when Registering your details

  • Details you need to enter before you apply on line

  • How to use the search facility?

  • E-mail alerts

  • How to apply on line?

  • Problems when applying on line

  • Submitting your application

  • Confirmation

  • Feedback/Interviews

  • Problems & Contact information

  • How do I register?
    To register, click on the ‘Register’ link on the right hand side of the screen and fill in your personal details. Enter a meaningful username and password that you will remember. Once you have entered your entire details, click on the ‘Register’ button at the bottom of the page.

    It is important that you enter your home address and e mail address as these are used by the system to generate correspondence.

    How important is it to keep my registration details up to date?
    All correspondence which is generated from the system uses details from your registration. Letters are produced using your name and address and confirmation of your application receipt and e mail alerts use your e mail address. Therefore, it is important that you keep your details up to date.

    Tip:- If you amend your personal details on your application form such as your name, address, email this will automatically update your registration. Additional information such as employment history or qualifications does not automatically change your registration. This needs to be updated independently.

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    How do I cancel my registration?
    Log in, using your username and password. This takes you to your Home page. Click on ‘Edit your details’ link and then ‘Delete your entire details/close registration' link.

    Error message when trying to register?
    If you, or a member of your family, have already registered in the past using the same e mail address you will get the following error message:

    Error - Email Address is not unique

    Tip:- If you click on the ‘Forgotten Password’ link and enter your e mail address the system will automatically send you your username and password.

    The system stores your personal information, employment history and qualifications per registration, therefore only one registration per e mail address is allowed.

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    Why do I need to enter my employment history, qualifications and membership of professional bodies in my registration BEFORE I apply on line?
    If your details are entered in your registration (home page) before you apply on line for a job, your details will be pre-populated in each application form you complete. (If you update them after starting to apply on line, the changes will not pre-populate the form.)

    To enter these details click on the ‘Edit Details’ on your home page link and you will be able to add and amend:

    • Employment history

    • Membership of professional bodies

    • Educational and professional training

    • General details such as name, home address and e-mail address.

    How do I add my education details?
    It may not be necessary for you to input all your Educational details individually. It is possible to aggregate the same qualifications under one entry providing they were all taken at the same time, and at the same establishment. For example see below:

    Establishment Name:- Highfields School
    Qualification Name:- GCSE Maths, English & Science
    Grade:- A,A & B respectively
    Date qualification obtained:- 2006
    Start Course/Training Date:- 2005
    Start Course/Training Date:- 2006

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    How do I search for job vacancies?
    To find a job use the ‘Search for jobs’ link on the left hand side of the screen, find the job you are interested in by using the advance search criteria, click on the post title of the relevant job. For further details about the job, click on the ‘Job Description’ and ‘Person Specification’ links near the bottom of the page.

    Please note: that the correspondence attached to specific vacancies such as the Job Description and Person Specification will automatically disappear after the closing date. You may therefore wish to save these documents in the event of you being invited to interview.

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    How can I be alerted about jobs?
    You can set up an e mail alert for our vacancies and any of our partner organisations. Log in, using your username and password. This takes you to your Home page. Click on the ‘Add new e-mail alert’ link. (You may add up to 5 different e mail alerts). Enter a name for your email alert and select the criteria you require, such as salary, occupational group etc, then click on the ‘Save’ button. The system will send you an e-mail daily when any vacancies are put onto the website that match your search criteria. Please Note: If selecting a specific salary value for your email alerts, you will be notified of any jobs achieving the minimum salary value specified. E.g. If you set your e-mail alert to receive jobs at 30k and a job was advertised at £25-£30k you would not be alerted of this job as the criteria works on the minimum salary value.

    Tip: your e mail address in your registration is used to send out e mail alerts, so it is important that you keep your registration details up to date.

    How do I delete my job alerts?
    Log in, using your username and password. Scroll down to the ‘Email Alerts’ section. You will see a list of the email alerts you have set up. Click on the ‘Dustbin’ icon next to the alerts you want to delete.

    I do not appear to have received any job alerts?
    Ensure you have set up an e mail alert on your home page – refer to question: How do I set up e mail alerts? Ensure your registration details reflect your current e mail address. Check in your spam/junk folder in your computer. You may have a filtering system set up on your computer that will not accept our e mails alerts.

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    How do I apply on-line?
    You need to have registered on the site before you apply on line. Log in to the system using your user name and password. You need to complete your employment history and qualifications prior to opening up your application form. Refer to question: Why do I need to enter my employment history….

    Search for the job, once in the job details there will be a button at the bottom of the screen ‘Apply for job online’, click on this link and the application form will open up for you to complete.

    I have forgotten my user name and password?
    If you click on the ‘Forgotten Password’ link and enter your e mail address the system will automatically send you your username and password.

    What information do I need to put in my application?
    See information within the section ‘Your application’.

    How long do I have to submit my application form?
    The job details will specify the closing date. You must have submitted your application by midnight on the closing date.

    Do I need to complete my application in one go?
    You do not need to complete all of the sections in one go. You can complete part of the form and come back to it at a later date to enter further details. Each page of information is saved by clicking the 'next' button at the bottom of each page.

    Tip:- the previous button will take you to the previous page without saving changes that you have made on the current page. To make sure your changes are saved, click on the next button before going back.

    How do I access my part completed application?
    Log in to the system using your user name and password to access your home page. Part way down the page you will be able to view ‘incomplete applications’

    Tip: If you do not submit your application before the closing date, this part completed application will be moved into the section ‘applications not completed in time’. You will not be able to submit the application after the closing date.

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    Can I copy an existing application form?
    Previously completed application forms can not currently be copied, however you can use the copy and paste function to copy details over from one application to another.

    I can not move on to the next section in my application form?
    All fields marked with a * symbol are mandatory and have to be completed, and all the sections within the application form must be completed before the system will allow you to go to the next page.

    Tip: If a section is not applicable to you then type in ‘None’. Please ensure that all details on the application form are correct.

    Will there be enough space for me to complete my experience details?
    The experience section will expand according to capacity and will accommodate approximately 10 pages of A4. In the unlikely event of your application exceeding this amount, please send as a word attachment to the following e mail address connect@ne-derbyshire.gov.uk .Please ensure you state that this supplements your on line experience submission and detail your name, job title and job reference number.

    Can I print off my application before I submit?
    The only way of printing off your information prior to submission is to print off each page individually. This can be done by right clicking and choosing the print option.

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    Submitting your application?
    Once you have clicked on the Next button on the last page your application will be submitted to us and you will be unable to amend it. If you do not want to submit the application form at this stage click on the 'Close' button on the last page.

    I have incorrectly submitted my application form?
    Unfortunately you can not submit another application form for the same job reference number. If there are minor amendments you can contact us via e mail, detailing your name, the amendments and the job reference number at connect@ne-derbyshire.gov.uk. We will ensure a note of the corrections are submitted together with the on line submission.

    Alternatively we can send you a word document of the application form for you to complete and return prior to the closing date to the following e mail address connect@ne-derbyshire.gov.uk

    Can I view and print off my application after I have submitted it?
    Yes. Log in to the system using your user name and password to access your home page, part way down the page you will be able to view and print ‘completed applications’. Click on the job title and your application can be viewed at the end of the document where you will see a print button.

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    How will I know you have received my application?
    Once you have submitted your application the system will send you a confirmation of receipt by e-mail. The system will use your e mail address stored within your registration details, therefore it is important to keep your registration details up to date.

    What if I do not receive confirmation that you have received my application?
    Check your Registration to ensure that you have entered your e-mail address correctly. Check in your spam/junk folder in your computer. You may have a filtering system set up on your computer that will not accept our e mails.

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    When will I hear if I have an interview?
    If you have not been offered an interview within four weeks of the closing date, please assume that on this occasion you have not been successful. If you are not offered an interview, I hope you will apply for other posts that interest you in the future.

    Appointing officers will provide feedback to unsuccessful applicants on request. Please contact connect@ne-derbyshire.gov.uk stating your name, job description, closing date and job reference number.

    Tip:- Any letters generated by the system will be sent to the name and address held on your Registration page. Your e mail address in your registration is used to send confirmation that your application has been received, so it is important that you keep your details up to date.

    Please note: that the correspondence attached to specific vacancies such as the Job Description and Person Specification will automatically disappear after the closing date. You may therefore wish to save these documents in the event of you being invited to interview.

    Can I have interview feedback?
    Appointing officers will provide feedback to unsuccessful applicants on request. Please contact connect@ne-derbyshire.gov.uk stating your name and job reference number.

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    I am having problems with my computer and I am not making progress with the on line submission?
    Don’t worry, there are several alternatives.
    We can send you a word document of the application form to your e mail address. Please contact connect@ne-derbyshire.gov.uk stating your name and job reference number.
    Or you can request an application pack by contacting Customer Services on 01246 217640 quoting the reference number of the vacancy.
    Or you can download a PDF version of the application form. See section 'Alternative ways to apply'.

    Can I contact someone for technical support?
    Yes! You can contact us via email at jobs@derbyshire.gov.uk and we will answer your query as soon as possible.

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