Technical Support Assistant

Salary details: £ - £

We are looking for a highly motivated individual with excellent customer service skills, to join our busy Technical Support team working within our Joint Environmental Health Service.

To be short-listed for interview you must be able to demonstrate practical experience of working within a customer focused environment.  The role involves providing a wide range of technical and administrative support to the Joint Environmental Health Service.  This includes the processing and handling of customer complaints and service requests, requiring accuracy and attention to detail at all times.

You will need to have good information and technology skills, which includes using a range of different IT systems and packages.  You will be required to work as part of a team dealing with telephone and face to face enquiries from the public and other agencies.  The ability to work to deadlines and an understanding of confidentiality is essential to this post.

Benefits

• Competitive salary
• 30 days annual leave (rising to 35 after 5 years service), plus bank holidays and a Christmas close down.
• Flexible and agile working arrangements
• Generous local government pension scheme
• Free parking at Council offices
• Discounted leisure services

Contact Details

For an informal discussion about the post prior to applying, please contact Heather Warne, Team Manager (Technical Support) at heather.warne@ne-derbyshire.gov.uk  or by telephoning (01246) 217847 or Emma Gregory, Technical Support Officer at emma.gregory@ne-derbyshire.gov.uk or by telephoning (01246) 217874

Application Pack

If you are interested in this post, please visit the Jobs pages on the NEDDC website http://www.ne-derbyshire.gov.uk/index.php/your-council/jobs

To apply using our online application form, please visit the Derbyshire Jobs website or by clicking on the following link: https://jobs.derbyshire.gov.uk/

Please note that CV’s will not be accepted.

Alternatively, if you do not have internet access, application packs are available from:

• The NEDDC Contact Centre on 01246 231111.
• Email resources@ne-derbyshire.gov.uk

Please return completed application forms to Human Resources, District Council Offices, 2013 Mill Lane, Wingerworth, Chesterfield, Derbyshire, S42 6NG or to  human.resources@ne-derbyshire.gov.uk  by the advertised closing date.

If you have not received any communication from us within 4 weeks of the closing date, assume you have been unsuccessful, and we thank you for your application.

We welcome applications from all sections of the community.