21Days left

Careline Control Operator

Salary details: £ - £

job logo image
Oakland Village, Swadlincote
Salary details
£17,681 - £18,672 per annum
Job term
Full Time
Appointment type
37 hours per week
Closing Date
10 February 2019
  • Bookmark this job

Based at the new Oakland Village complex in Swadlincote South Derbyshire District Council’s Careline service provides a response to the community alarms of 1600 residents and emergency out of hours calls for Council tenants, 24 hours a day, 7 days a week, 365 days a year. 

Our service is accredited to the highest nationally recognised standards to reflect the level of professionalism and customer focus we provide through this service. The needs of our service users are at the heart of all that we do. 

A vacancy has arisen within the team of Careline Control Operators and we are looking to recruit an individual who has excellent communication skills, an ability to listen and empathise with vulnerable clients, can remain calm and provide support over the phone in the event of an emergency. The successful post holder will be required to work 8.5 hour shifts working mornings, evenings, weekends and nights (including bank holidays) on a rolling 10 week rota. 

If you require an informal discussion after reading the supporting documentation please contact Sharon Bennett, Housing Services Supervisor on 01283 228798 or 01283 595826.

Provisional Interview Date: 25 February 2019.

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.