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Business Services Assistant

Salary details: £ - £

Shand House, Darley Dale
Salary details
Grade 4 £10,406.04 per annum
Job term
Part Time
Appointment type
18 hours and 30 minutes per week
Closing Date
04 December 2022
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An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Starting Point Team based at Shand House, Matlock. 

You will be joining a friendly team of 8 experienced Business Services Assistants.  The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential. 

What will I be doing: 

  • Monitoring incoming work via e-mails and phone calls
  • Manage professional advice line and signposting to other agencies/localities
  • Processing referrals including Child Protection referrals on Mosaic system
  • Completing letters and notes where required
  • Supporting operation staff, assisting with IT etc 

Skills and Experience we are looking for: 

  • Excellent IT skills, which includes the use of Microsoft packages.
  • An ability to work as part of a team undertaking a wide range of general administrative tasks.
  • Experience of working in a busy office environment.
  • Good communication skills.
  • Accuracy and attention to detail
  • Good organisational skills.
  • An ability to prioritise and work to deadlines.
  • An ability to work within organisational policies and procedures.
  • An understanding of confidentiality, GDPR and Data Protection.
  • NVQ Level 2 qualification or relevant office experience.
  • Enthusiasm and transferable skills 

Please read through the full Job and Person Profile and Task Brief to help you complete your application. You will need to detail in the “Suitability for Job” section on your application form how you meet the skills and experience we are looking for. 

Employees have access to a range of benefits and discounts including: 

  • Access to the Local Government Pension Scheme
  • 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
  • Flexible working
  • Guaranteed incremental annual pay increases
  • Training and development opportunities
  • Paid travel expenses if required to travel to other sites.
  • Smarter travel scheme including access to the cycle to work scheme
  • Supportive management and team.
  • Access to our in-house occupational services which includes free eye tests, physiotherapy and counselling. 

For details of other Business Services vacancies in Childrens Services, please click here 

If you would like to know more about Derbyshire County Council please click here 

For details of other Business Services vacancies in Childrens Services, please click here 

If you require any further information or for an informal conversation, please email csbs.review@derbyshire.gov.uk and your query/request will be passed to the relevant service. 

Provisional interview date: week commencing 12 December 2022 

Interviews will be conducted via Microsoft teams and arrangements will be confirmed with candidates.