Person Specification

Post Details

Partner/Department:

Corporate Resources

Grade:

Scale 2/3

Division/Section:

Corporate Property

Job Ref: DCC/07/4880
Job Title:

Clerical Officer

Skills

Requirement Essential/Desirable Measurements
Communication, written and verbal Essential From the application form, Probing at interview, Test after shortlisting
Ability to work under pressure, meet deadlines, prioritise and organise work Essential From the application form, Probing at interview, Test after shortlisting
Problem identification and solving Essential From the application form, Probing at interview, Test after shortlisting
Team working Essential From the application form, Probing at interview, Test after shortlisting
Work on own and use initiative Essential From the application form, Probing at interview, Test after shortlisting
IT keyboard skills Essential From the application form, Probing at interview, Test after shortlisting
Numeracy Essential From the application form, Probing at interview, Test after shortlisting
Accuracy Essential From the application form, Probing at interview, Test after shortlisting
Ability to multi-task Essential From the application form, Probing at interview, Test after shortlisting

Knowledge

Requirement Essential/Desirable Measurements
In use of Microsoft Office suite (Word, Excel, Access, Outlook) Essential From the application form, Probing at interview, Test after shortlisting
Office environment and effective office practices Essential From the application form, Probing at interview, Test after shortlisting
Financial procedures Essential From the application form, Probing at interview, Test after shortlisting
Understanding and commitment to high quality service delivery and customer care Essential From the application form, Probing at interview, Test after shortlisting

Experience

Requirement Essential/Desirable Measurements
File management systems (both ICT and manual) including security Essential From the application form, Probing at interview, Test after shortlisting
Working in a customer focused environment Essential From the application form, Probing at interview, Test after shortlisting
In the use of various ICT software packages Essential From the application form, Probing at interview, Test after shortlisting
Dealing with queries from customers and outside bodies Desirable From the application form, Probing at interview, Test after shortlisting
Of appropriate legislation i.e. FOI, Data Protection, Health & Safety and their practical application Desirable From the application form, Probing at interview, Test after shortlisting

Qualifications

Requirement Essential/Desirable Measurements
4 GCSE’s at A-C grade (or equivalent) including Maths and English Essential From the application form, Probing at interview, Test after shortlisting
A relevant Admin/Business qualification i.e. NVQ Admin Level II Desirable From the application form, Probing at interview, Test after shortlisting
RSA Level III – Text Processing Desirable From the application form, Probing at interview, Test after shortlisting

Equalities

Requirement Essential/Desirable Measurements
A knowledge and understanding of the Council’s Equality and Diversity Policy Essential From the application form, Probing at interview, Test after shortlisting
Awareness of the implementation of the policy Desirable From the application form, Probing at interview, Test after shortlisting

Other

Requirement Essential/Desirable Measurements
Be flexible and adaptable, in location and working practices Essential From the application form, Probing at interview, Test after shortlisting

Date Produced/Last Amendment

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